Privacy Policy

1. Information we collect

We collect information you give us directly, information collected automatically when you use the site, and information we receive from third parties.

Information you provide

• Contact details submitted through the availability check or any enquiry form — name, email address, mobile number and postal or ZIP code.
• Correspondence you send us by email or telephone.
• Information provided during the franchise application process, which may include financial and background information.

Information collected automatically

• Device and browser type, operating system, and screen characteristics.
• IP address and approximate location derived from it.
• Pages viewed, time on page, referring URL, and interactions with the site.

See our cookie preferences page for the specific technologies used and how to control them.

2. How we use your information

We use the information described above to:

• Respond to franchise enquiries and tell you whether territory is available in your area.
• Evaluate franchise applications and communicate with candidates.
• Operate, maintain, secure and improve the website.
• Send marketing communications where you have asked to receive them, or where otherwise permitted by law. You may opt out at any time.
• Comply with legal obligations, including franchise disclosure and registration requirements.

[Confirm the full list of processing purposes with counsel, including the legal basis relied on for each.]

3. How we share information

We do not sell your personal information for money. We may share it with:

• Service providers who host the site, deliver email, or manage our customer relationship system, and who are permitted to use the information only to perform those services.
• Professional advisers such as legal and accounting firms.
• Authorities where required by law, regulation, subpoena or other legal process.
• A successor entity in connection with a merger, acquisition or sale of assets.

Certain uses of analytics and advertising technology may qualify as a “sale” or “share” under some state privacy laws even where no money changes hands. You can exercise your rights through our Do Not Sell or Share My Personal Information page.

4. Retention

We keep personal information for as long as needed to fulfil the purposes described in this policy, and afterwards only as required to meet legal, tax, accounting or franchise-disclosure obligations. [Insert specific retention periods once confirmed.]

5. Your rights and choices

Depending on where you live, you may have the right to:

• Know what personal information we hold about you and request a copy.
• Request correction of inaccurate information.
• Request deletion of your information.
• Opt out of the sale or sharing of your information, and of targeted advertising.
• Withdraw consent where processing is based on consent.
• Not be discriminated against for exercising any of these rights.

To make a request, contact us using the details below. We will verify your identity before acting, and will respond within the time required by applicable law. You may use an authorised agent where the law permits.

[Confirm which state and international regimes apply — CCPA/CPRA, other US state laws, GDPR if EU or UK visitors are in scope — and align the rights and response deadlines accordingly.]

6. Security

We maintain administrative, technical and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children

This website is intended for adults considering a franchise investment. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.

8. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of the page reflects the most recent revision. Material changes will be communicated as required by law.